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Why Choose ISSA’s Cleaning Industry Management Standard (CIMS)

The Cleaning Industry Management Standard is the first consensus-based management standard that outlines the primary characteristics of a successful, quality cleaning organization.

CIMS is designed to assist cleaning organizations in thoroughly understanding the customer’s service requirements. It also encourages service providers to manage their organization in a manner that is predicated on ensuring quality, efficiency and overall customer satisfaction.

Therefore, CIMS helps them set up a management system that allows an organization to meet those goals. In essence, the Standard should be thought of as a management framework that can be used to develop customer-centered, quality organizations.

The rigorous evaluation and tools made available are a good combination to be successful. It is not a simple or easy certification to accomplish thus it is meaningful.”

– Mark Clinch, Town of Normal

CIMS Core Focus

airport employee pushing cleaning cart

CIMS Certification

The Cleaning Industry Management Standard is the first consensus-based management standard that outlines the primary characteristics of a successful, quality cleaning organization.

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clean office building window with green trees outside

CIMS Green Building Certification

CIMS-GB offers cleaning organizations a certification that assists customers in securing points under the LEED for Existing Buildings: Operations and Maintenance (LEED EB: O&M) Green Building Rating System

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manager teaching team member cleaning techniques

CIMS Certification Expert

CIMS Certification Experts (CCE) are approved to provide training and consulting services to cleaning organizations that want to become certified to the Cleaning Industry Management Standard.

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Testimonials

“Keep up the great work.  More building owners need to be educated on the importance of CIMS and using CIMS certified providers.”

Emile Nguimfack, Allied National Services

“Over the past eight years being CIMS certified has helped us maintain a consistent approach to our daily training.”

Orlando Starkes, Goodwill Services Inc.