Elevate Your Cleaning Operations with CIMS Certification

What is CIMS?

The Cleaning Industry Management Standard (CIMS) is a comprehensive certification program developed by ISSA, the worldwide cleaning industry association. It provides a framework for cleaning organizations to establish effective management systems that ensure quality, efficiency, and customer satisfaction. Whether you’re a building service contractor or manage in-house cleaning operations, CIMS helps align your services with industry best practices and client expectations.

Why Pursue CIMS Certification?

Demonstrate Commitment to Quality: Show clients and stakeholders that your organization adheres to industry-recognized standards for delivering consistent and high-quality cleaning services.
Enhance Operational Efficiency: Implement structured management practices that streamline processes, reduce waste, and improve overall performance.
Gain Competitive Advantage: Differentiate your business in the marketplace by showcasing your dedication to excellence and continuous improvement.
Support Healthier Environments: Adopt practices that promote hygiene and infection prevention, contributing to the well-being of building occupants

Scope

The ISSA Cleaning Industry Management Standard (CIMS), describes the procedures and principles to be considered in designing and implementing quality management programs for cleaning organizations. This Standard applies, without respect to the size of the organization, both to cleaning organizations that self-perform cleaning and to cleaning contractors.

What is the CIMS certification process

Step 1
Commit to achieve CIMS and speak with a CIMS Account Executive to define your price & timeline.

Step 2
Fill out your complete application and provide a non-refundable deposit.

Step 3
Complete payment for non-refundable 50% deposit toward your assessment and receive notification of your assessor.

Step 4
Scheduled your assessment and begin review of your documentation.

Step 5
Assessment is completed, and your assessor sends approval notification to ISSA.

Step 6
Receive CIMS certification and begin communication plan with your stakeholders.

How long does the certification last?

An organization applies for re-certification every two years.

Who determines certification?

Cleaning organizations are encouraged to have their systems and processes reviewed by an “assessor.” An assessor is an independent third-party that has earned accreditation by demonstrating that he/she can competently and independently verify that an organization meets the Standard’s requirements.