No. The Standard was designed to focus on performance and recognizes the need for flexibility and practical application. Organizations seeking certification must demonstrate compliance with all mandatory provisions and at least 60%, per section, of those provisions that are included as recommended elements of the Standard.
An organization achieves certification by demonstrating that its management structure and processes conform to the Standard. The certification process is simple. The organization decides that it wants to develop a quality management system that complies with CIMS and requests an application. The organization conducts an internal review to be sure that it meets CIMS certification
Cleaning organizations are encouraged to have their systems and processes reviewed by an “assessor.” An assessor is an independent third-party that has earned accreditation by demonstrating that he/she can competently and independently verify that an organization meets the Standard’s requirements.
Yes. The Standard applies to all facility service provider organizations – building service contractors (BSCs) and in-house organizations – regardless of organization size.
The process of complying with the Standard provides the greatest benefit. While certification to the Standard will likely be the end goal, the process itself challenges and improves a facility service provider's operation. In-house organizations will use the Standard to: Develop an organization master plan Operate more efficiently Develop best practices Validate performance and quality
Distributors, manufacturers and manufacturer representatives will play an essential role. Since the Standard rewards systemic approaches to product selection, training, and management it will be a catalyst for sales. Other benefits include: Closer ties to customers Enhanced professional image for the industry Growth opportunities Distinctive marketing position Business resource to customers Distributors, manufacturers, and others
The Standard creates numerous opportunities for industry consultants. Consultants benefit as FSP organizations seek expertise to assist them in developing programs to meet the Standard, thereby creating a vast array of service opportunities. Training, documentation, and quality assurance are just a few of the services that will be needed.
CIMS and ISO are similar in many respects, but CIMS has the advantage of having been developed specifically "by the cleaning industry and for the cleaning industry" (with a large dose of assistance from the facility management and purchasing communities). The fact that the program was developed specifically for the cleaning industry offers tangible benefits.